Describe something that was broken in your home and then repaired .
You should say
- What it is
- How it was broken
- How you got it repaired
- How you felt about it
Sample Answer:- Nowadays, I normally buy a newer model rather than getting old things repaired. • However, recently our washing machine broke down and as it was under warranty, we decided
to get it repaired. The machine just stopped working When we switched it, the lights didn’t come on. At first, we thought that there might be a problem with the socket.
However, when we plugged another electronic device into the socket it worked. • That’s when we knew the machine was broken for sure.
I am not sure of the reason but I think it was voltage fluctuation. • It rained pretty heavily and due to the rain, there was a voltage fluctuation in our area.
The fluctuation probably caused burned one of the electronic circuits in the machine. We had purchased the machine just a few months before that incident, so it was under warranty We called the company and they scheduled a technician visit to our house. The repairman told us that the main circuit was burnt, but he was also not sure what caused that. He said that the part was made to order, so ordered the part and told us that when he receives the part, he will come again and replace it. I thought it would be quick but it took a whole week.
Due to corona, there were shipment delays. • Electronic equipments do break down.
So, it wasn’t a big deal. • But the time we had to wait to get it repaired was much more than we had anticipated. • The repairman had warned us that it might take some time, but even he didn’t think it would
take a whole week. • The laundry just piled up and we just waited. • However, one good thing that happened was that I took out some clothes that I hadn’t worn
in a long time. • My favourite clothes were sitting in the laundry and I had no option. • Two days after the repairman came and fixed it, we got an apology email from the company. • We all really appreciated that. I don’t think the company was at fault and yet they apologised.
Follow ups : –
I don’t think they are valued more or less than other jobs. But yes the significance of IT jobs has increased in recent years as our dependence on technology has increased.
2. Is the quality of products worse than before?
I definitely think the quality has fallen in recent years. This is based on my personal experience. The first refrigerator my parents bought still works fine but the ones we bought after that broke down after three-four years and this is true for nearly every electronic product. I think the technology is becoming more and more complex but that has taken a toll on product durability.
3. What kinds of things do people like to repair by themselves?
I think YouTube and Google have made it possible to repair anything and everything. Recently my mom fixed her sewing machine by watching a YouTube video. I have fixed my mobile phone and laptop many a times by just searching on google.
4. Why do people like to get their mobile phones repaired in specialised stores?
I think the main reason is that they don’t want to void the phone’s warranty. I think most companies mention that if the phone is opened by non-registered technician or store, the warranty would not be applicable. I think it is a tactic by companies to ensure that they can charge people heavily for parts, which can be repaired cheaply.